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Gift Card Services
The online Edge Gift Card Services Portal is maintained by Indue Pty Ltd and hosted by Wix.com Ltd.
1. Terms and Conditions
These terms and conditions apply to the use of the Edge Gift Card issued by us. If you let another person use your gift card, you must tell them that they will be bound by these Terms and Conditions. The laws of New South Wales will apply to these Terms and Conditions. By using your gift card, you agree to these Terms and Conditions and you unconditionally submit to the jurisdiction of the courts of New South Wales.
The gift card may be used to purchase goods or services at participating stores, provided that the gift card has enough unused value to make the purchase.
When you purchase an Edge Gift Card, through any participating retailer, you accept these Terms and Conditions.
Gift cards will be activated upon issue and cannot be:
Redeemed for cash;
Used at an ATM;
Reloaded, returned for a refund, have their balances consolidated to a new gift card; or
Be replaced or used after the expiry date appearing on the card.
Gift cards do not constitute legal tender and are not account cards, debit or credit cards or securities.
You should keep your gift card secure at all times. Anyone holding the gift card can use its value to make purchases. If your gift card is lost or stolen, or you suspect an unauthorised transaction, immediately report this by calling us on 1300 531 014. We may be able to stop the gift card value being used, but we will require the card reference number, original balance and expiry date.
We may replace a faulty, lost or stolen gift card. Any replacement gift card will have the same unused value (at the time of replacement) and original expiry date. Please call 1300 531 014 to arrange a replacement. You must be able to quote the card reference number and in the case of a damaged card, return the damaged card to us. We recommend you make a record of the reference number and keep this separate from your gift card.
Gift cards will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift cards to verification and security checks in our absolute discretion.
If you have a query or complaint about the gift card, please raise it by calling us on 1300 531 014. We are not liable for the availability, quality or fitness for purpose of any goods or services purchased with the gift card. Any dispute about goods or services purchased with the gift card must be resolved with the retailer or supplier.
Except for rights that cannot be excluded, any conditions or warranties implied or imposed by legislation or otherwise are excluded from these Terms and Conditions. To the extent permitted by law, our liability is limited to replacing faulty gift cards.
If you think there has been a mistaken transaction on your gift card contact the store where the mistake was made.
Gift cards are valid for 36 months from the date of purchase. Any unused value at the end of twelve months will not be refunded. Gift cards cannot be reloaded with additional value.
A list of participating retailers where the gift card can be used is accessible through at www.edgegiftcards.com.au. This list may change from time to time.